At runafel, we prioritize the protection of your personal information in full alignment with the General Data Protection Regulation. This policy describes how Sean Flannery and the internal team handle data collected during the shoe repair process at our Riverside workshop. We believe in total transparency regarding the storage and usage of the information you provide to us.
Data categories we process To facilitate a professional repair service, we require a limited set of personal data points. These include:
- Full names for the identification of the footwear owner.
- Contact numbers or email addresses for service status updates.
- Physical addresses for residents in Galway who require collection or delivery.
- Specific details regarding the material composition and condition of the shoes.
Operational use of information The primary purpose of data collection at runafel is the fulfillment of a repair contract. Sean Flannery uses your contact details to provide technical estimates via support@runafel.site and to coordinate the return of the finished product. We do not engage in automated profiling or sell your personal details to external marketing agencies. Your data remains within our small internal system at 5 Seaman Dr and is accessible only to the four team members responsible for your project. We maintain a minimal data footprint to ensure your privacy is never compromised.
Security protocols and storage Sean Flannery implements rigorous technical measures to protect your data from unauthorized access or accidental loss. All digital records are stored on secure local servers with encrypted access. Physical records related to the intake of footwear at our Riverside workshop are kept in a restricted area. We retain your information only for the duration required by Irish commercial laws or until the expiration of the service warranty. Once the data is no longer necessary for the operation of runafel, it is permanently deleted or anonymized.
Individual rights under GDPR As a resident of Ireland and the European Union, you possess specific rights regarding your personal data. You may request a comprehensive copy of the information we hold about you at any time. You have the right to demand the immediate correction of any inaccurate data points. Furthermore, you may request the total erasure of your records from the runafel system once the commercial transaction is finalized. For any requests related to your privacy, please contact Sean Flannery directly at support@runafel.site or visit our facility in Riverside, Galway. We pledge to resolve all data related inquiries within thirty days.